Telecaller
Posted by: Hollister
Experience required: Fresher
Job Description
Hollister Travels is looking for an energetic and customer-focused Telecaller to connect with potential clients, promote travel and visa services, and generate leads. The ideal candidate should possess excellent communication skills, a persuasive personality, and a passion for helping customers plan their travel journeys.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain travel packages, visa services, and promotional offers.
Generate and qualify leads for the sales team.
Follow up with inquiries received through social media, websites, and marketing campaigns.
Schedule appointments for visa consultations and travel planning.
Maintain customer records and update CRM/database regularly.
Build and maintain strong customer relationships.
Achieve daily, weekly, and monthly calling targets.
Address customer queries professionally and provide accurate information.
Coordinate with consultants and sales executives for smooth customer service.
Required Skills
Excellent communication and interpersonal skills.
Strong persuasion and negotiation abilities.
Basic computer knowledge and proficiency in MS Office.
Ability to work under targets and deadlines.
Positive attitude and customer-oriented approach.
Fluency in English, Hindi, and Punjabi (preferred).
Qualifications
Minimum 12th Pass / Graduate preferred.
Freshers and experienced candidates are welcome.
Experience in telecalling, sales, customer service, travel, or visa consultancy is an advantage.
What We Offer
Competitive salary package.
Attractive incentives and performance bonuses.
Career growth opportunities.
Professional and supportive work environment.
Contact Information
📞 +91 1723137632 / +91 87997 83120
Additional Requirements
- Communication
- Customer Service
- Time Management
- Microsoft Office
- CRM Software
- Data Entry
- Problem Solving
- Active Listening
- Negotiation
- Persuasion
- Sales Techniques
- Product Knowledge
- Call Center Software
- Zendesk
- Freshdesk
- Google Suite
- Email Management
- Phone Etiquette
- Conflict Resolution
- Teamwork
- Adaptability
- Resilience
- Attention to Detail
- Basic Computer Skills
- Database Management
Degree Specialization
- Graduated
- Any
English Level
Intermediate
Gender Preference
No Preference
Role / Category
Telecaller Outbound
✨ Job Highlights
Job Role
Telecaller Outbound
Job Title
Telecaller
Work Location
Chandigarh, Sector 34, Chandigarh, India
Department
Customer Service / Support / BPO / Call Centre
Role / Category
Telecaller Outbound
Employment Type
Full-Time
Shift
Day Shift
Pay Type
Salary + Incentive
Min Salary
13k
Max Salary
25k
Incentive
20k
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Company Information
Name: hollister travels
Address: Chandigarh, Sector 34, Chandigarh, India